Privacy Policy

Burt Click and Learn Privacy PolicyIntroduction

Welcome to Burt Click and Learn (collectively referred to as “we”, “us” or “our”) Privacy Policy.

We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personaldata when we provide our various services to you (our “Services”) and/or when you visit (our “Website”) (regardless of where youvisit it from) and tell you about your privacy rights and how the law in the United Kingdom protects you.


Purpose of this Privacy Policy

This Privacy Policy aims to give you information on how we collect and process your personal data through our provision of our Services to you and your use of our Website, including any data you may provide when you register or make an enquiry in order to be able to purchase our Services.


We are the controller and responsible for your personal data. Coreen Burt is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please use the contact details as set out below.

Contact details

Our full details are:

Full name of legal entity: Burt Click and Learn
Postal address 16 Claerwen Avenue, Stourport on Severn DY13 8LW

You have the right to make a complaint at any time to the InformationCommissioner’s Office (ICO), the UK supervisory authority for data protectionissues ( We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance using the details above.



Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you collected through our website or services which we provide, which we have grouped together as follows:

  • Identity Data includes first name, last name,
  • Contact Data includes correspondence address, billing address,
  • Transaction Data includes details about payments to and from youand other details of the services you have purchased from us.3. HOW IS YOUR PERSONAL DATA COLLECTED?We use different methods to collect data from and about you including through:Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms, by corresponding with us by post, phone, email or otherwise or through the use of our Services. This includes personal data you provide when you:
  • purchase one of our publications;
  • give us some feedback.Automated technologies or interactions.We do not use cookies.4. HOW WE USE YOUR PERSONAL DATAWe will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.Generally we do not rely on consent as a lawful basis for processing your personal data other than in relation to sending marketing communications to you via email or text message which may include marketing on behalf of our carefully selected partners. You have the right to withdraw consent to marketing at any time by contacting us using the details provided above.

Purposes for which we will use your personal data We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the lawful bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful basis depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific lawful basis we are relying on to process your personal data where more than one basis has been set out below.


To respond to any enquiries you have made to us

To process and deliver the Services you have ordered including:
(a) Manage payments, fees and charges

(b) Collect and recover money owed to us
(c) Create print-on demand content

To manage our relationship with you which will include: (a) Notifying you about changes to our Terms and Conditions or Privacy Policy (b) Asking you to leave a review or take a survey

To provide remote technical support to you in the event

Type of data

(a) Identity (b) Contact

(a) Identity
(b) Contact
(c) Financial
(d) Profile
(e) Transaction (f) Marketing and Communications

(a) Identity
(b) Contact
(c) Profile
(d) Marketing and Communications

(a) Identity (b) Contact (c) Profile

Lawful basis for processing including basis of legitimate interest

(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to provide good customer service to prospective clients and users of our website)

(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to recover debts due to us)

(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how clients use our services)

(a) Performance of a contract with you (b) Necessary for our

that you are unable to use our Services

To deliver relevant Website content, email newsletters and advertisements to you and measure or understand the effectiveness of the advertising we serve to you. Content to include updates and corrections to our printed products

To make suggestions and recommendations to you about goods or services that may be of interest to you


(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications (f) Technical

(a) Identity (b) Contact (c) Technical (d) Usage (e) Profile

legitimate interests (to provide our clients with a good level of customer service)

Necessary for our legitimate interests (to study how clients use our Services, to customise and develop them, to grow our business and to inform our marketing strategy)

Necessary for our legitimate interests (to develop our products/services and grow our business)

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you require an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the lawful basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.


We undertake not to disclose your personal data to any other company. group or person.


We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.


How long will you use my personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.


Under certain circumstances, you have rights under data protection laws in relation to your personal data to:

• Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.